Cowhide Faqs & Care
We use authentic Cowhide for all products. All hides will vary in texture, tones, and patterns. Shedding over time is to be expected with any Cowhide item & varies depending on the hide type as well as how the hide is processed. To prevent shedding of products, limit friction that would agitate the hide. We do not suggest putting any fixative on hide to reduce shedding as this will most likely ruin the hide.
We are not responsible for item wear that is a result of customer use including; constant rubbing, heavy packing, misuse or harsh environmental conditions. Proper Care for Cowhide items will increase lifespan of product.
To clean your item, use a mild soap and damp cloth. NEVER submerge cowhide or leather product into water. Leathers will have a light coat of protectant seal, this however is not made for moist & harsh conditions. You may also lightly vacuum cowhide if needed.
Exchange & Store Credit
We do not accept Returns and we do not refund purchases.
Exchanges may be made within 14 Days of receiving your instock item as long as it is not damaged or used. Store Credit will be issued per request. You must contact us prior to sending in items for exchange.
Send exchanges to:
135 S Main St.
Stillwater, Oklahoma 74074
Shipping Charges are non-refundable & customers are responsible for sending back exchanges.
Restocking Fee: There is a restocking fee for any purchase refunded for reasons allowed by Owner.